Finding a reliable local computer repair company can prove to be a difficult task. With limited time on your hands, it’s even more difficult. Luckily, we’ve compiled 6 of the best tips to get your computer back in tip-top shape
Sit back, relax, and see what our experts recommend for finding the best computer repair company possible.
Consider Your Travel Preferences
Before seeking out any computer repair company, it’s important to define exactly what local means for you. Ultimately, the further you’re willing to travel, the more leverage you have a customer.
For example, you’re able to comparatively shop and compare the price points of more potential repair companies. You’ll also be able to compare the quality of customer service from shop to shop. As you’ll see later, customer service is one of the best ways to determine the quality of overall care you’ll be receiving.
Look out for any companies that offer door to door service. Though it’s natural to think that these services may be more expensive, they can actually be quite comparable prices. Not to mention, the time saved in traveling and transporting your device may make any extra stipend worth it.
While door to door service certainly isn’t the way to go for everyone, it’s certainly a great option to consider if you have that luxury.
Finding the Perfect Technician
Perhaps the most important aspect of finding proper computer repair is locating an experienced technician.
Before you give potential companies a preliminary call, try to pinpoint exactly what is wrong with your device. Though this may seem like a no-brainer, you’d be surprised at what a couple of basic troubleshooting tricks may solve.
If you have the chance, do some basic troubleshooting on your computer. Of course, you want to make sure you backup any precious files before starting this process.
Taking the time to do some simple troubleshooting can end up saving you a lot of valuable time and money.
If it’s clear your computer has some sort of hardware issue, opt to back up your files instead and contact a repair company as soon as possible.
Ask the repair company if they have any technicians with specialized services for your computer’s needs.
What does Your Budget Look Like?
There’s no denying that computer repair can get costly very quickly. This is another reason why troubleshooting with what you can beforehand is so important.
Write out all the possible repairs you suspect your computer may need and try to look around to see where you can get the best price package for these services.
Some repair company websites freely list out the cost of these services, so you may find all the information you need is only a couple of clicks away.
Depending on the company, your repair service may be able to negotiate the price to fit within your budget. The more information you have regarding costs preemptively, the better chance you have of finding affordable care.
Quality of Customer Service
One of the most telling characteristics of a proper computer repair company is the quality of customer service.
Try to seek out recent reviews for your potential providers to get a glimpse into how they treat their customers. Companies who care about the customer are more likely to care about your computer.
A good way to test this is by calling a number of potential service companies preemptively. Before even asking about specific computer repair services, pay attention to how the technician is responding.
Are they greeting you politely? Guiding you towards proper services? These may seem like little things, but good customer service is excellent from start to finish.
Reading Up on Your Device
The more you know about your computer beforehand, the better. The technician will need to know both the model and make of your computer, so make sure you have that information readily available.
Moreover, it will also be helpful to know your device’s specialized serial number. You can usually find this on the backside of your computer or laptop, or in the device’s original packaging.
Hopefully, you registered your computer for its included warranty via the manufacturer’s website. If this is the case, log in to the home site of your computer and see if any of your need repairs are included within the included warranty.
If not, try to just look up your model of computer on the website. They’ll have more spec and detailed information available that may be useful for your technician when it comes time to repair your device.
Most manufacturers also have some sort of hotline or online chatroom you can utilize should you be having any serious issues. It may be worth giving them a call before seeking out any sort of computer repairs.
Reach Out For Help
A damaged computer can make anyone overwhelmed. Don’t be afraid to reach out for help! Whether you need a skilled friend or family member to troubleshoot your computer for you, or just some guidance while backing up your files, asking for assistance is always a great option.
While your immediate friends and family may not be able to help you directly, they may be able to point you to someone who can.
Moreover, family and friends can be a great source of trusted recommendations. Ask around to see if anyone knows any local computer repair companies in your area.
Try to get specific names of technicians, if possible. Some companies have referral bonuses, so it may be a win-win for both you and your friend.
Finding quality computer repair can certainly be a hassle, but it doesn’t have to be. With a little extra research and patience, you’re sure to find local repair services perfect for your needs.
Still having trouble? We’d love to help out! Give Geeks On Repair a call at 1-(800) 674-9418 or contact us through our online portal at any time. We’re standing by to get you the best repair possible— Our service is customer service.